Free
Training
Amazon Connect - Infrastructure as Code Fundamentals
Infrastructure as Code (IaC) for Amazon Connect deployments offers considerable advantages for organizations to effectively manage their contact centers. By using AWS CloudFormation and the AWS Cloud Development Kit (AWS CDK), organizations can define their entire contact center IaC artifacts. These artifacts include resources like contact flows, AWS Lambda functions, Amazon Lex bots, and integrations with other Amazon Web Services (AWS) services.
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Skill level:
Fundamental
Time required: 1 hour